Frequently Asked Questions

Where are the Terms and Conditions of the Rental?

The terms & conditions for Car Hire differ depending on your Country, Rental Agent and Vehicle Type. You should always read and understand the details of the rental conditions before completing your booking. These terms and conditions can be found on the quotation page of the booking process by clicking the Rate Details link to the right of the car type. They can also be found on the third and final step of the booking process under the Rental Conditions link to the bottom of the confirmation page. Finally, if you are still in any doubt or can no longer see the terms and conditions of Rental after booking, you should review your confirmation voucher. Crazy Car Hire is not liable for bookings made where a customer has failed to review the Terms and Condition of Rental.

What is the fuel policy?

The fuel policy is set by the car rental agent. Usually there are 2 fuel policies "pick-up full, return full" or "pick-up full, return empty". The fuel policy applying to your rental will be specified in your rental's Terms and Conditions, which can be found throughout the booking process. Please also ask the Rental Agent when you pickup the car.

Are there any Age Restrictions?

Age restrictions are set by the car rental agent. Due to insurance restrictions, the car rental agent may have a minimum or maximum age of the driver they can rent to. You may find any age restriction applying to your rental in the Rental Terms and Conditions (or Rate Details). Some car rental agents also have a young or senior driver's fee for specific age groups

Where can I view my voucher?

You can print or view your voucher at any time by clicking on the following link:

Where do I cancel my booking

You can cancel your booking at any time by clicking on the following link:

Where can I change my booking

You can amend your booking at any time by clicking on the following link:

How can I Access My Booking?

I want further information. Where do I get it?

Please contact us at sales@crazycarhire.com